Refund policy

🔁 Return & Refund Policy – Hinaz Elegance
At Hinaz Elegance, customer satisfaction is our top priority. We strive to ensure that every product meets your expectations. Please read our return and refund policy carefully.
📦 Return Eligibility
You may request a return if:
The item is unused, unworn, and in its original condition
All original tags and packaging are intact
The product is not listed under non-returnable items
⏳ Return Timeframe
Returns must be requested within [3 DAYS] of receiving your order
Requests made after this period may not be accepted
💸 Refund Process
Once we receive and inspect the returned item, we will notify you of the approval status
If approved, your refund will be processed via your original payment method
⏱ Refund Timing
Refunds are processed within 48 Hours after approval
Depending on your payment provider, it may take additional time for the amount to reflect in your account
🔄 Exchange Policy
We offer exchanges for size or product (subject to availability)
To request an exchange, please contact us at Email : himazelegance@gmail.com
⚠️ Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 24 Hours  with clear photos or videos
We will arrange a replacement or full refund at no additional cost
🚫 Non-Returnable Items
The following items are not eligible for return:
Worn or used products
Items without original packaging or tags
Customized or altered items
Sale or discounted items (if applicable)
🚚 Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect
Shipping charges are non-refundable
📩 Contact Us
For any return or refund queries, feel free to reach out:Whatsapp Number: 03278665233
📧 [Email Address:himazelegance@gmail.com]